Who We Are
Our website address is: https://wehaveabell.nl, part of WHAP-S, Waterloseweg 7A, Apeldoorn. This statement applies to our website(s) and the products Wehaveabell, QRbell, and Hotelbell.

Version 1.2
This page was last updated on January 12, 2024.

We are aware that you place your trust in us. Therefore, we consider it our responsibility to protect your privacy. On this page, we explain what data we collect, why we collect it, and how it improves your user experience. This way, you understand exactly how we operate.

This privacy policy applies to the services of We Have A Plan. Be aware that We Have A Plan is not responsible for the privacy policies of other sites and sources. By using this website, you agree to accept the privacy policy.

We Have A Plan respects the privacy of all website visitors. We ensure that the personal information you provide to us is treated confidentially. We Have A Plan will comply with the Personal Data Protection Act.

WHAP-S reserves the right to modify this privacy statement. Changes will be made on this page.

What Personal Data We Collect and Why We Collect It

• When you visit our website, we place cookies on the device you use to visit us;
• When you ask a question via the contact form;
• If you wish to stay updated on offers, product information, or knowledge through our newsletter;
• When you use our apps and register.

We take the protection of your data seriously and take appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized modification. Below you can see the measures we take to protect your data.

Technical Measures

• Logical and physical (access) security and equipment protection from our hosting provider;
• SSL security for protection of your data between the server and internet browser;
• Technical management of (as limited as possible) authorizations and logging files;
• Technical vulnerability management. Periodic updates are performed, with additional updates if there is an increased security risk;
• Software, browsers, virus scanners, and operating systems are kept up to date;
• Backups are made by our hosting provider to ensure the availability of and timely access to personal data;
• Data encryption.

Organizational Measures

• Assigning responsibilities for information security;
• Promoting security awareness among current and new employees;
• Developing procedures to periodically test, assess, and evaluate security measures;
• Regularly checking log files to identify issues, although not all logs are reviewed periodically;
• In case of data breaches and security incidents, updates, code adjustments, or other security measures may be taken;
• Signing confidentiality and processor agreements;
• Reviewing if we can achieve the same goals with fewer personal data.

You have the right to access, correct, or delete your personal data. You can submit a request for access, correction, or deletion through this page. We will respond within 24 hours.

If you have questions about your data, our data handling practices, or this privacy statement, you can contact us via info@wehaveaplan.nl or by mailing:

We Have A Plan / WHAP-S
Attn: J.W. Offringa
Waterloseweg 7a
7311 JG Apeldoorn

For complaints, such as how we use your data, you can file a complaint with the Dutch Data Protection Authority.

If you are a registered user and upload images to the site, avoid uploading images containing EXIF GPS location data. Visitors to the website can download images and view location data.

Cookies
When you leave a comment on our site, you can choose to save your name, email address, and website in a cookie. This is for your convenience so you don’t have to re-enter details for a new comment. These cookies last for one year.

If you visit our login page, we store a temporary cookie to check if your browser accepts cookies. This cookie contains no personal data and is deleted when you close your browser.

Once you log in, we save several cookies related to your login information and display preferences. Login cookies last 2 days, and screen options cookies last 1 year. If you select “Remember me,” your login is saved for 2 weeks. When you log out, login cookies are removed.

When you edit or publish a post, an additional cookie is saved in your browser. This cookie contains no personal data and only includes the post ID of the article you edited. It expires after one day.

Embedded Content from Other Websites
Posts on this site may include embedded content (such as videos, images, posts, etc.). Embedded content from other websites behaves the same as if the visitor had visited the other website.

These websites may collect data about you, use cookies, embed third-party tracking, and monitor your interaction with the embedded content, including if you have an account and are logged in to that website.

How Long We Retain Your Data
When you leave a comment, both the comment and its metadata are retained indefinitely. This allows us to recognize and approve follow-up comments automatically instead of moderating them.

For users who register on our site (if any), we also store the personal information they provide in their user profile. All users can view, edit, or delete their personal information at any time (except that they cannot change their username). Site administrators can also view and edit this information.

What Rights You Have Over Your Data
If you have an account on this site or have left comments, you can request an export file of your personal data, including any data you have provided to us. You can also request that we erase all personal data we hold about you. This does not include data we are obligated to keep for administrative, legal, or security purposes.

Where We Send Your Data
Visitor comments may be checked through an automated spam detection service.